Terms of Service

Welcome to Toad Busters Pty Ltd (ABN 92 687 433 058). By accessing or using our website or services, you agree to the following Terms of Service.

Last Updated: 23 May 2025

1. General Disclaimer

We do not guarantee complete exclusion of cane toads or other wildlife. Environmental factors and user compliance affect effectiveness.

2. Services

We provide cane toad inspections, humane removal, barrier fencing, and pet safety products. Services may vary by region and availability. Inspection results are based on environmental conditions and do not guarantee a toad-free property.

3. Product & Service Limitations

• Mesh is durable but not impervious to damage.
• No coverage for weather or pet-related damage.
• Emergency kits and traps are supplementary tools.

4. Liability Waiver

We are not liable for injury, illness, or death of pets due to wildlife post-service. Customers must maintain vigilance.

5. Payment Terms

• 50% non-refundable deposit required at booking. Balance due on completion.
• Unpaid invoices may lead to legal action.
• Bookings are confirmed upon payment via Stripe.
• Emergency services may incur premium charges.
• Refunds are case-by-case and not guaranteed after service delivery.

6. Property Access & Conditions

• Customers must clear fence lines and ensure diggable soil.
• Failure may incur rescheduling fees or modified installation methods.
• Provide safe, accessible access to your property.
• Restrain pets and inform us of hazards (e.g. pools, aggressive animals).

7. Indemnity

Customers indemnify Toad Busters Australia from third-party claims or property disputes related to services.

8. Cancellations & Rescheduling

• 24 hours' notice required for changes or cancellations.
• Late cancellations may incur a fee.
• We may reschedule due to weather or safety concerns.

9. Emergency Kits & Products

Our kits are for first-response use only and are not a substitute for veterinary care. Toad Busters is not responsible for any adverse outcomes from product misuse.

10. Privacy & Data

We collect necessary information for service delivery (e.g. contact details, booking data, property photos). We use platforms like HubSpot and Stripe to manage your information. For details, see our Privacy Policy.

11. Intellectual Property

All content, branding, images, and documentation remain the property of Toad Busters Pty Ltd and may not be copied or reused without written permission.

12. Limitation of Liability

Our goal is to make your garden as safe as possible by significantly reducing cane toad presence and risk. While no outdoor solution can guarantee zero toads, our proven methods dramatically reduce risk and provide the highest level of protection available.

Toad Busters is not liable for injury, pet harm, or property damage unless caused by proven negligence.

13. Disputes

Disputes must be submitted in writing within 14 days of the service. These Terms are governed by the laws of Queensland, Australia.

14. Contact Us